text, call, or
facetime our
providers
in seconds!

text, call, or facetime
our providers in
seconds!

About
tap telehealth
and your
community

About tap telehealth and your community

Ferris has partnered with Tap Telehealth (powered by MD Health Pathways) for hassle-free healthcare via your phone. No waits, copays, or insurance required. Just text for instant care!

Why use tap telehealth?

Traditional telehealth typically involves high costs, long waits, and complex insurance or paperwork.
Tap Telehealth changes the game! You receive:
  • Instant connection to healthcare provider; less than 2 min
  • Comprehensive primary care for various conditions
  • No insurance, copays, or appointments needed
  • Providers follow up, provide doctor’s notes if required
  • Extended hours: 7 days a week, 8am – 10pm (incl. holidays)
  • Unlimited service use at no extra cost
  • Providers prioritize and guide you on your care path

Traditional telehealth typically involves high costs, long waits, and complex insurance or paperwork. Tap Telehealth changes the game! You receive:

Instant connection to healthcare provider; less than 2 min

Comprehensive primary care for various conditions

No insurance, copays, or appointments needed

Providers follow up, provide doctor’s notes if required

Extended hours: 7 days a week, 8am – 10pm (incl. holidays)

Unlimited service use at no extra cost

Providers prioritize and guide you on your care path

Frequently
asked questions

Frequently asked questions

Tap Telehealth is a text-based telehealth solution which provides you with the care you need when you need it.

Telehealth is the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, and health administration. This information may be used for diagnosis, consultation, treatment, follow-up, education and transfer of electronic medical records and medical data (each instance, a “Visit”) and may include any of the following:

  • Interactive chat (the primary method of communication for the Tap Telehealth platform)
  • Land and wireless communications
  • Audio and/or video communications
  • Streaming media

Our Healthcare Providers are available by text from 8am – 10pm CST, 7 days a week. This includes all holidays.

After you have signed up/registered you’ll receive a confirmation email from MD Health Pathways. You can then text our providers at 972-332-4810.

Our providers treat most acute primary care conditions/illnesses as well as provide ongoing health management and consultation. These conditions/illness include but are not limited to:

  • Abscess
  • Acid Reflux
  • Acne
  • Allergies
  • Bronchitis
  • Cold Sores
  • Conjunctivitis/Eye Infection
  • COVID-19
  • Dental Pain (Dentalgia)
  • Diabetes
  • Dysuria (UTI)
  • Ear Pain/Infection
  • Eczema
  • Fungal Infection
  • High Blood Pressure/Hypertension
  • Hoarseness/Laryngitis
  • Influenza (Flu)
  • Insect Bites
  • Lower Respiratory Tract Infection
  • Nasal Congestion
  • Nausea, Vomiting, Diarrhea
  • Nutrition
  • Sore Throat/Laryngitis
  • Pink Eye
  • Sinusitis (Sinus Infection)
  • Skin Rash
  • Strep Throat (Tonsillitis)
  • Upper Respiratory Infection (URI)
  • Yeast Infection (Candidiasis)

Tap Telehealth is not for emergencies; the program does not address life-threatening conditions. If you’re experiencing an emergency, please call 9-1-1.

Click below and register to receive your hassle-free healthcare!

registration for tap telehealth

MUST BE A CUSTOMER OF WATER COMPANY NAME

MD Access for All Registration

Are you a….

City of Ferris Resident, Teacher/Staff for Ferris ISD, Parent of a Ferris ISD student

Current/former patient of Ferris Family Medicine

MD Access for All
Registration

Are you a….

City of Ferris Resident, Teacher/Staff for Ferris ISD, Parent of a Ferris ISD student

Current/former patient of Ferris Family Medicine